We have re-opened and look forward to welcoming you back to Cross Keys Shopping Centre

We have re-opened and look forward to welcoming you back to Cross Keys Shopping Centre

We are delighted to announce that we re-opened our doors on Monday 15 June and look forward to welcoming you back to Cross Keys Shopping Centre.

Please check individual store web sites for opening times prior to travel.

Our absolute priority is keeping everyone safe.

The health and wellbeing of our visitors, retailers and staff remains our first priority. We have carried out a full COVID-19 risk assessment of Cross Keys Shopping Centre, doing everything practically possible to manage transmission risk. Individual retailers that re-open will undertake their own risk assessment and implement specific control measures.

To keep everyone safe, we will be implementing social distancing measures throughout the centre in line with the Government’s guidelines and may have to  limit the number of visitors entering the centre at any one time.

We want your shopping experience to be safe and stress-free, so we’ve made a number of changes

We have implemented a one-way system on entering Cross Keys Shopping Centre to help with social distancing. We ask that you follow the signage on entering and inside the centre via Queen Street and leaving via Winchester Street.

We’ve added lot of new signage to help guide you through the centre and help you keep a safe distance from others while shopping. Please review our centre map below to find out how to enter the centre and follow the arrows on the floor.

We’ve also enhanced cleaning practices and will be working hard to ensure the centre is kept safe every day.

Help us to keep you safe

So that we can safely implement social distancing, we may need to limit the number of people in the centre at any one time and you may have to queue to enter Cross Keys and individual retailers at busy times.

  • Please keep your distance and remain 2 metres apart
  • Please travel only in the direction of the floor arrows
  • We recommend you shop alone wherever possible
  • Please try and use card payments only when visiting retailers

Please adhere to the friendly reminders throughout the centre which are designed to provide a comfortable shopping experience.

Face Coverings

From 24th July it is compulsory to wear a face covering in shops to help protect yourself and others.  We encourage you to wear one throughout the public spaces within the centre too. The latest Government advice in relation to wearing a face covering can be found here.

Cross Keys Shopping Centre Opening Hours

Please check individual store web sites for opening times prior to travel.

Monday – Saturday: 9.00am – 6.00pm
Sunday: 10.00am – 4.30pm

As individual retailers open we will announce these on our social media channels.

Thank you for assistance in helping us create a safer place to shop.



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